PRIVACY POLICY
Last updated: 10 September 2026
1. Introduction
The Process Experiences SARL (“The Process”, “we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect through theprocessexperiences.com (the “Website”), why we collect it, how we use and protect it, and the rights you have over it.
Data controller: The Process Experiences SARL, 59 Avenue Ibn Sina, Appt 11, Agdal, Rabat, Morocco
Contact: hello@theprocessexperiences.com
We process personal data in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data and, where applicable, the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Analytics: Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to understand how visitors use the Website, for example which pages are viewed, how visitors interact with the Website, and general information such as device type and approximate location. Google Analytics uses cookies and similar technologies to measure Website usage. Information such as browser and device information, pages visited, approximate location and online identifiers may be processed by Google on servers outside Morocco.
We use Google Analytics to understand how visitors interact with our Website and to help us improve our Website and communications. We do not sell personal data. Where consent is required by applicable law, analytics technologies are activated only after you have given your consent.
You can manage analytics cookies through the cookie choices offered on the Website and through your browser settings. Google also provides tools and information about its privacy practices.
3. What we collect and why
Information you send us. When you contact us through the contact form or by email, we receive the details you choose to share, typically your name, email address, organisation, and your message. We use this information to respond to your enquiry and, where relevant, to prepare and manage a project with you. Depending on the circumstances, the legal basis may include your consent, taking steps at your request before entering into a contract, and other grounds permitted by applicable law.
Technical data. Our hosting provider and other technical service providers may automatically process limited technical information, such as your IP address, browser type, pages requested, and the date and time of the request, where necessary to operate, secure, maintain, and improve the Website.
Cookies and similar technologies. The Website may use strictly necessary technologies required for its operation, as well as analytics and other non-essential technologies. Where consent is required, non-essential technologies are activated only after you have given your consent. You can manage your preferences through the cookie choices offered on the Website and through your browser settings.
Newsletter and updates. If you subscribe to receive updates, articles, or other communications from us, we collect your email address and, where provided, your name, to send you the communications you have requested. We process this information based on your consent. You can unsubscribe at any time using the link included in our communications or by contacting us at hello@theprocessexperiences.com. We may use a third-party email service provider to manage subscriptions and send communications on our behalf.
4. How long we keep data
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including to respond to enquiries, manage our relationship with you, operate and secure the Website, and comply with applicable legal, accounting, or tax obligations. Retention periods may vary depending on the type of data and the service concerned. Data processed by our service providers is also subject to their applicable retention settings and our contractual arrangements with them.
5. Who we share data with
We do not sell personal data. We may share personal data with service providers that help us operate the Website, analyse its use, communicate with you, and provide related business services, where necessary for those purposes. These may include hosting and technical providers, email and communication providers, analytics providers such as Google, and other providers whose services we may use in connection with the Website.
We may also disclose personal data where required by law or where reasonably necessary to establish, exercise, or defend our legal rights.
6. International transfers
Some of the service providers we use may process or store personal data outside Morocco. Where personal data is transferred internationally, we apply the safeguards, notifications, authorisations, or transfer mechanisms required by applicable law, as relevant to the transfer concerned.
7. Links to other websites
The Website may contain links to social media platforms and other third-party websites or services. When you follow those links or use third-party services, their own privacy practices apply. We encourage you to review their privacy information where appropriate.
8. Security
We use appropriate technical and organisational measures designed to protect personal data against loss, misuse, unauthorised access, alteration, or disclosure. These measures are reviewed as appropriate in light of the nature of the data and the services we use. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
9. Your rights
Depending on the law that applies to your personal data, you may have rights including the right to access your personal data, request correction or deletion, object to or request restriction of certain processing, withdraw consent where processing is based on consent, and, where applicable, receive certain data in a portable format. To exercise your rights, write to hello@theprocessexperiences.com. We will respond in accordance with applicable legal requirements. You may also have the right to lodge a complaint with the Moroccan National Commission for the Control of Personal Data Protection (CNDP) or, where applicable, another competent data protection authority.
10. Children
The Website is not intended to collect personal data from children. If we become aware that personal data relating to a child has been collected through the Website in circumstances requiring additional consent or protection, we will take appropriate steps in accordance with applicable law.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices, services, technologies, or applicable law. The date at the top of this page indicates when it was last revised. Where required or appropriate, we will provide notice of material changes.
12. Contact
For questions about this policy or the way we handle your personal data, contact us at hello@theprocessexperiences.com or by post at:
The Process Experiences SARL
59 Avenue Ibn Sina, Appt 11
Agdal, Rabat, Morocco
